How do I add the Nebula Expansion Fleet to my pledge if I have paid $1 deposit?
Don’t worry we will automatically add the Nebula Expansion Fleet to your order in Pledge manager once the campaign has ended. Please do not add the Nebula Fleet to your Kickstarter order.
Last updated: October 08, 2024 05:55
What size tables can I use the Arena barrier on?
The barrier is 5.6 meters (18.5 ft long). It wraps around 4-6 seater tables, some 8 seater tables and most 4-10 seater tables that expand using extra leaves. In those cases, the Neoprene Mat may be useful to ensure the pieces slide over the gap. For large 8-12 seater+ tables, it’s possible to add two nets together, starting at opposite corners, to create a huge galactic playing arena!
Last updated: October 08, 2024 06:19
What plug type does the Table Topper and UV lights come with?
Depending or where you are based, the lighting comes with US (Type A), UK (Type G) and EU (type C) adaptor plugs.
Last updated: October 08, 2024 06:19
How much does the Table Topper weigh?
In the carry case our prototype weighs 8.25kg.
Last updated: October 08, 2024 06:19
How long is the cable for the lighting on the Table Topper and the UV Flood Lights?
The Table Topper comes with a 10ft (3m) cable, the UV Flood Lights for the Arena include a 5ft (1.5m) cable.
Last updated: October 08, 2024 06:19
How much do the Shelves and Cup Holders weigh?
The prototypes shelves are 5.25kg in total.
Last updated: October 08, 2024 06:19
Is the Table Topper and Ultimate Gaming Table printed with Shape Invaders on the sides?
The table topper does not have Shape Invaders printed on the sides, we provide you a sticker sheet so you can customisable it to your liking!
Last updated: October 08, 2024 06:19
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.